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FAQ

You've got questions and we're here to help

  • Why is everything on Pre-order?

    We have made a conscious decision to not carry any inventory. We believe it is the most sustainable way of doing responsible retail. There is no text book answer to how much inventory a company is going to sell and in what sizes. The answer for most is a guess. We are testing out a new way of doing retail and it is our hope that consumers will be willing to wait 4-6 weeks for a hand crafted sneaker that requires a deep level of detailing . But, don't worry, the wait will not be boring. We promise to keep you connected to your artist and will keep you in the loop as your shoe goes through different stages in production. It's like seeing an empty canvas come to life. Trust us, the wait is worth it and you get to own a piece of art that sets you apart.
  • Do you you ship International?

    Yes, we do ship internationally! All orders are shipped via USPS First Class Package or UPS. We do not pay for duties and taxes, so you are responsible for any incurred fees when you receive your shoes. Your shipping cost is automatically calculated at checkout. International orders are able to be returned or exchanged at your expense. If you have questions about sizing, we'll be glad to help you the best we can. Please email us at: info@purpleimpression.com
  • Do you offer wider/narrower widths?

    We do not offer wide or narrower sizes at the moment but the lace style allows for some wiggle room. If you wear size C width then we recommend sizing up.